However, if you are still experiencing problems after completing the steps here, start this process again and run this step. Download (if you already haven't) and run the Adobe CC Cleaner Tool. This tool uninstalls the Creative Cloud Desktop Application.ĥ. Download (if you already haven't) and run the Adobe CC Desktop Application Uninstall Tool. If you have trouble deleting any of these directories, reboot your computer so that they are released and try to delete again.Ĥ. c:\Users\\AppData\Local\Adobe\AAMUpdater.c:\Program files (x86)\Common Files\Adobe\OOBE.c:\Program files (x86)\Common Files\Adobe\SLCache.c:\Program files (x86)\Common Files\Adobe\AAMUpdaterInventory.Delete (Shift Delete) the following folders: Any other processes related to Adobe and/or Creative Cloudģ.Close / stop all services related to Adobe. A reboot could be helpful to release the locking on some folders you may need to delete in step 3.Ģ. Close all related Adobe Creative Cloud Applications. The steps below helped fix the spinning wheel of death WHEN LAUNCHING THE DESKTOP APPLICATION.ĭownload the following applications and have them standing by for when they are needed later.Īdobe CC Desktop Application Uninstall Tool ( Uninstall the Adobe Creative Cloud desktop application)ġ. Not when you are syncing or any other function in the desktop application. This particular spinning wheel of death was on the main window that comes up when launching the desktop application. I had the dreaded spinning wheel of hell in my Desktop App and after about 5 hours of conversations with Adobe Support (both via Chat and Phone), a solution was finally found.
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